What To Do If Your Solar Installer Went Out of Business

Solar companies are shutting down.

Customers are getting stuck with broken systems and no support.

Here’s exactly what to do if it happens to you.

The solar industry has contracted

Demand has slowed, regulations have gotten more complex, and many solar companies built for rapid expansion were left with large offices and high overhead they could no longer support. In Fresno alone, we’ve seen multiple big players close their doors, including a 30-year-old company.

While change is inevitable, it has been very difficult for solar customers to navigate system service and repairs.

Phone calls to their installers go unanswered. Text messages to their sales reps are left on read.

For many Fresno homeowners, the system on their roof is still producing power, but when something goes wrong or production drops, they don’t know who to call.

Solar systems are not “set it and forget it.” Components can fail, monitoring can stop reporting, roofing work requires temporary removal, and sometimes even squirrels can eat your wiring.

The challenge is that most solar companies only service systems they’ve originally installed, but when they disappear, homeowners are left stranded.


Rebel Energy Systems: Here to Help

At Rebel Energy Systems, we focus on helping homeowners in exactly this situation. We diagnose and service solar systems even if we weren’t the company that installed them.

Our team works with many of the major solar brands and monitoring platforms and can help identify what is actually happening with your system before recommending a repair.

Common service calls include:

  • System diagnostics and troubleshooting

  • Inverter replacement

  • Monitoring and communication issues

  • Critter damage and wiring repairs

  • System inspections and performance checks

  • Temporary removal and reinstallation for roof work

In many cases, the first step is simply understanding why the system is not performing as it should.

For homeowners concerned about unexpected repair costs, we also offer financing through Hearth. The application can usually be completed in just a few minutes from your phone while we are on site, making it easier to handle necessary repairs without delay.

Solar should still work for you, even if the company that installed it is no longer around.


What To Do If Your Solar Company Went Out of Business

If your solar installer has gone out of business, you are not alone. Many homeowners in Fresno and across California are now trying to figure out who can service their solar system.

The good news is that most solar systems can still be diagnosed and repaired by an experienced solar service company, even if they were installed by someone else. Issues like inverter failures, monitoring problems, or wiring damage are all common service calls.

If your system is offline, underperforming, or your installer has disappeared, reach out to us and we’ll help you figure out the next step.

To Learn More about Hearth Financing, click here

Common Questions

What happens after I book?

We’ll confirm by text/email and send over a few tips to help you prep.

You don’t need to do anything else.

Is solar still worth it?

Absolutely! With some caveats.


1. You average electric bill is over $200 a month and the home is not receiving a discount from the utility.

2. You want to save money.

Can I make my electric bill $0?

Since the state-wide changes in April 2023, it is near impossible to make an electric bill $0. You can expect to pay a small amount to the utility every month. We take this amount into account when designing and will be able to give you an estimate for an amount the utility will charge.

Do I need a battery?

Getting a battery is going to allow you to keep more of the energy you produce, meaning you give less to the grid while requiring less from the grid.

When we meet with you, our consultant can share different options.

Are you going to force me into a lease?

Not at all!
Lately, leases are becoming the more financially beneficial option for homeowners but we do not push any option. After we assess your needs, we share all relevant options with you and are available to help you determine what aligns best with your goals.

How long does it take to install?

Generally about 8-12 weeks depending on the jurisdiction.

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Rebel Energy Systems LLC

1111 6th Ave Ste 550 Num 127995

San Diego, CA 92101

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